Terms of Service

01Agreeing to these Terms

These Terms of Service ("Terms") govern your access to and use of the websites, web application, and mobile applications of StratusLog (the "Service"), operated by Stratus Marketing LLC, doing business as StratusLog ("StratusLog," "we," "us"). By clicking a box or button indicating acceptance, creating an account, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

If you accept on behalf of a flight school or other organization, you represent that you have authority to bind that organization, and "you" includes it.

02Eligibility & accounts

• Account holders (Customers). You must be at least 18 years old and located in the United States to open a paid StratusLog account as a flight school, flight instructor, or business.
• Student Users. Students and renters access the Service through a Customer's account. Student Users must be at least 13. For Student Users under 18, the inviting Customer is responsible for first obtaining verifiable consent from a parent or legal guardian and for maintaining a record of that consent. The Service is not available to, and may not be used to collect information from, children under 13.
• Account security. You're responsible for your credentials and for activity under your account. Use accurate information, keep it current, and notify us promptly at hello@stratuslog.co of any unauthorized use.

03The Service

StratusLog provides software for flight training operations: aircraft and instructor scheduling, student management, digital pilot logbooks and endorsements, billing tools, a student portal, reminders, and informational weather display. Feature availability may vary by subscription plan as described at stratuslog.co/pricing.

Payments between you and your students. Where a Customer uses the Service to bill its students, the Customer — not StratusLog — is the merchant for those charges, is responsible for its own pricing, taxes, refunds, and disputes with students, and must comply with Stripe's applicable terms. Card processing is provided by Stripe, and standard Stripe processing fees apply.

04Subscriptions, automatic renewal & cancellation

• Fees and renewal. Subscription fees, billing cadence, and any applicable taxes are disclosed at checkout before you enter payment details. By subscribing you authorize us (via Stripe) to charge your payment method the subscription fee on each renewal date until you cancel.
• Annual renewal reminders. For annual plans, we will send a reminder to your account email at least 30 days before renewal.
• Cancellation. Cancel any time in Account → Subscription → Cancel, or by emailing hello@stratuslog.co from your account email. Cancellation is effective at the end of the current billing period. Except where required by law, fees already paid are non-refundable and we do not prorate partial periods.
• Price changes. We may change subscription prices with at least 30 days' notice; changes apply from your next renewal, and you may cancel before the change takes effect.
• Free trials and promotions. If a trial converts to a paid plan, we will disclose the conversion date and price before you provide payment details, and you may cancel before the first charge.
• Non-payment. If a renewal charge fails, we may retry it and notify you; continued non-payment may lead to suspension under Section 14 after notice and a reasonable opportunity to update your payment method.

05Your data — ownership, license & export

• You own your data. As between you and StratusLog, Customers and their users retain all rights to the data they submit to the Service — training records, logbook entries, schedules, student information, and business records ("Customer Data").
• Our license to operate. You grant StratusLog a limited, non-exclusive license to host, process, transmit, display, and back up Customer Data solely to provide, secure, support, and improve the Service and as permitted by our Privacy Policy. We may use data that is aggregated and de-identified (so it cannot reasonably identify any person or Customer) to improve the Service.
• Export. The Service includes tools to export logbook and account records in standard formats. After account closure we provide a 90-day export window as described in the Privacy Policy. Because your logbook is a regulatory and career record, you are responsible for maintaining your own export or backup of it — see Section 9.
• Responsibility for content. Customers are responsible for the accuracy and lawfulness of Customer Data and for having all rights and consents needed to submit it — including student consents, parent/guardian consents for minors, and compliance with the Customer's own obligations under TSA and FAA rules.

06Customer responsibilities

Customers (schools and instructors) agree to:

• Use the Service in compliance with all applicable laws and regulations, including FAA regulations (14 CFR), TSA flight training security rules (49 CFR part 1552), and consumer-protection laws applicable to how they bill their own students;
• Obtain and document all required consents before adding Student Users, including parent or guardian consent for minors;
• Maintain the instructor and school records that regulations require them to keep, independent of the Service;
• Provide their students accurate information about the school's own policies, pricing, and refunds, which are the Customer's alone.

07Acceptable use

You agree not to:

• Falsify training records, flight times, or endorsements, or use the Service to misrepresent regulatory compliance;
• Access another user's account or data without authorization, probe or breach security, or interfere with the Service's operation;
• Reverse engineer, scrape, resell, sublicense, or copy the Service or use it to build a competing product;
• Upload malware or unlawful, infringing, or harassing content;
• Use the Service in violation of law or these Terms.

We may investigate violations and suspend or terminate accounts under Section 14.

08Our intellectual property

The Service — its software, design, logos, and content other than Customer Data — is owned by StratusLog and its licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal flight training operations during your subscription. Feedback you choose to send us may be used by us without obligation. If you believe content on the Service infringes your copyright, send a notice to legal@stratuslog.co identifying the work, the material, and your contact information, with a good-faith statement and signature as described in 17 U.S.C. § 512.

09Aviation disclaimers — read this section

Weather information

Weather data displayed in the Service is provided for general situational awareness and planning convenience only. It may be delayed, incomplete, or inaccurate, and it is not an official weather briefing. Before any flight, pilots must become familiar with all available information concerning that flight as required by 14 CFR 91.103, including obtaining weather information from official and approved sources. Never make a go/no-go, routing, fuel, or in-flight decision based on weather displayed in StratusLog.

Pilot-in-command responsibility

Under 14 CFR 91.3, the pilot in command is directly responsible for, and is the final authority as to, the operation of the aircraft. Nothing in the Service — no schedule, reminder, weather display, maintenance note, currency indicator, or other output — constitutes aeronautical, operational, or legal advice, creates any duty on StratusLog's part to monitor or ensure the safety or regulatory compliance of any flight, or shifts any responsibility from the pilot, instructor, or operator to StratusLog.

Logbooks and training records

Electronic records maintained in the Service are intended to help you keep records in a manner acceptable under 14 CFR 61.51 and related rules, but you are solely responsible for the accuracy, completeness, and regulatory sufficiency of your entries and endorsements, for verifying that required data fields are populated, for retaining records for the periods regulations require, and for maintaining your own exports or backups. StratusLog does not verify entries against FAA requirements and does not guarantee that any record will be accepted by the FAA, TSA, an examiner, an employer, or an insurer.

Assumption of risk

You acknowledge that aviation involves inherent risks and agree that StratusLog is not responsible for any injury, death, property damage, regulatory action, certificate action, or other loss arising from flight operations, training decisions, scheduling decisions, or reliance on information displayed in the Service.

10Warranty disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRATUSLOG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DATA WILL NOT BE LOST.

Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you; in that case, warranties are disclaimed to the fullest extent allowed and limited to the shortest period allowed.

11Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) STRATUSLOG WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, COST OF SUBSTITUTE SERVICES, OR DELAYS IN TRAINING, CHECKRIDES, CERTIFICATION, OR EMPLOYMENT, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) STRATUSLOG'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO STRATUSLOG FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

These limits apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if a limited remedy fails of its essential purpose. They do not limit liability that cannot be limited by law, including liability arising from a party's fraud, gross negligence, or willful misconduct. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12Indemnification

If you are a Customer (a school, instructor, or other business user), you will defend, indemnify, and hold harmless StratusLog and its owners, officers, and employees from and against claims, damages, and reasonable costs (including attorneys' fees) arising out of: (a) Customer Data you submit, including claims that you lacked rights or consents to submit it; (b) your flight operations, training services, or dealings with your own students, including your billing, refunds, and pricing; (c) your violation of law or regulation, including FAA and TSA requirements; or (d) your breach of these Terms. We will notify you promptly of any such claim and may participate in the defense with our own counsel.

13Dispute resolution — binding arbitration & class-action waiver

13.1 Talk to us first

Before filing any claim, you agree to send a written description of the dispute to legal@stratuslog.co (or, for us, to your account email) and give the other party 30 days to resolve it informally. Most issues get fixed here.

13.2 Binding individual arbitration

Except as provided in 13.3, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding arbitration on an individual basis, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or Commercial Rules for business Customers), before a single arbitrator. The Federal Arbitration Act governs this section. Arbitration will take place in the county where you live or work, or remotely by videoconference at your election, and for consumer claims StratusLog will pay the arbitration fees that exceed the equivalent court filing fee. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement. Judgment on the award may be entered in any court of competent jurisdiction.

13.3 Exceptions

Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court for actual or threatened infringement or misuse of intellectual property or unauthorized access to the Service.

13.4 Class-action and jury waiver

ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. EACH PARTY WAIVES THE RIGHT TO A TRIAL BY JURY.

If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder shall be arbitrated.

13.5 Your right to opt out

You may opt out of this arbitration agreement (Sections 13.2 and 13.4) by emailing legal@stratuslog.co with the subject "Arbitration Opt-Out," your name, and your account email within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

13.6 Governing law and venue

These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-laws rules. For any dispute not subject to arbitration, the state and federal courts located in Miami-Dade County, Florida will have exclusive jurisdiction, and the parties consent to venue there — except that you may always bring an individual claim in small-claims court where you live. Nothing in this section deprives you of protections of the consumer laws of the state where you reside that cannot be waived by contract.

13.7 One-year claim window

To the extent permitted by law, any claim must be filed within one (1) year after the claim arose, or it is permanently barred.

14Suspension & termination

• By you. Cancel your subscription any time under Section 04 and close your account in settings or by emailing us.
• By us. We may suspend or terminate access (i) immediately for material breach of Sections 07 (acceptable use) or unlawful activity, security threats, or non-payment after notice; or (ii) for other breaches, if not cured within 14 days after notice. We may discontinue the Service entirely with at least 60 days' notice, in which case we will refund any prepaid fees covering the period after discontinuation.
• After termination. Your license ends, but the 90-day data-export window in Section 05 applies (except in cases of fraud or unlawful use). Sections 05 (ownership), 08–13, and 16 survive termination.

15Changes to the Service or Terms

We're building StratusLog for the long haul, and both the product and the law will evolve. We may modify the Service, and we may update these Terms. For material changes to the Terms, we will give at least 14 days' advance notice by email and/or in-app notice, and the updated Terms will apply from their new effective date. If you don't agree to a material change, cancel before it takes effect and we will refund the unused portion of any prepaid period. Changes to the arbitration provision do not apply to disputes that arose before the change.

16General terms

• Entire agreement. These Terms, the Privacy Policy, and any order or plan details you accept at checkout are the entire agreement between you and StratusLog about the Service, superseding prior agreements.
• Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
• Notices. We may provide notices to you at your account email address, and such notice is effective when sent. Legal notices to us must be sent by email to legal@stratuslog.co and are effective upon our confirmation of receipt.

17Contact

Questions about these Terms: legal@stratuslog.co
Support: hello@stratuslog.co